Product Care

If you need to clean your product it is recommended to handwash in cool water only, reshape and dry flat, Bandanas can be ironed on low on the reverse side of any tags or vinyl.

Refunds

Refunds will be accepted for faulty or low quality items you aren’t happy with if you return the product in original packaging, unused, not worn within 14 days of purchase. Refunds will be issued within 5 working days after the product is returned to us and the product has been inspected. The buyer is responsible for their own return postage and ensuring the product reaches us, we recommend using a tracked service.

DOG ACCESSORY DISCLAIMER

It is the customer's/dog owners responsibility to ensure the dog accessory is suitable for their dog, insuring the product fits correctly and does not cause the dog any discomfort. Destination dog wear Ltd does not accept any responsibility for ill-fitting accessories. Every dog is different and not one size will fit all regardless of the breed, please ensure you measure before purchasing as sizes may differ from other brands. If you require help with sizing please email us atat customer.service@destinationdogwear.co.uk. 

Like all human accessories, dog accessories are subject to wear and tear and it is the responsibility of the owner to keep an eye on the condition to make sure it is safe for their dog to wear. If any product is showing signs of wear or tear it should not be used on the dog as intended. 

Destination Dog Wear accessories are suitable for most dogs and for every day use, however if the dog has behavioral issues or are excessive pullers our accessories will have a reduced life span. We will not refund or replace accessories that have been misused or damaged by the dog. We cannot take responsibility if the products are damaged by the dog from scratching, biting etc. 

Destination dog wear Ltd accepts no legal responsibility for the use or misuse of the products sold.

We reserve the right to update our Disclaimers and Policies at any time without notice.